Privacy Policy

Our Privacy Policy

This Privacy Policy explains our use of any personal information you may supply Franchise Concepts, Inc. (FCI™) when visiting our franchised stores or

We recognize and respect the privacy of our clients and visitors. We do not collect personal information about visitors to this website unless it is provided voluntarily. Our goal in collecting personal information online is to provide you with relevant information that meets your specific needs and to ensure that your visit to our site is efficient and productive. We will make every reasonable effort to comply with applicable industry standards, applicable laws in Canada that protect an individual’s privacy, including the Personal Information Protection and Electronic Documents Act, (“PIPEDA”) and applicable provincial laws.

Types of Information We Collect and How It Is Used

FCI only gathers personal information, such as, first and last names, addresses and email addresses, when you voluntarily submit that information to us. Personal information may be collected from you in order to ask for your feedback on our web site, products or services, or to enter you in one of our contests.

Sharing of Personal Information

FCI is a franchising company, and we may share personal information within the Franchise Concepts Family. The Franchise Concepts Family includes Deck The Walls, The Great Frame Up, and Framing & Art Centre franchisees, as well as Parties in the Franchise Concepts Family may have access to your personal information, but we direct each party in the Franchise Concepts Family to with our Privacy Policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons or information about new services. If you tell us that you do not want to receive such materials, we will not send them to you.

Companies may be hired by FCI to perform a variety of functions, such as assisting with promotions or providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform these functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

FCI does not sell, share, transfer or disclose personal information to third parties outside the Franchise Concepts Family. We may, on occasion, send marketing information to you on behalf of our franchisees or websites owned by FCI.

FCI reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.


If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at the email or postal address listed below.

In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please send an email to


“Cookies” are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of our web sites more convenient. Like most web sites, FCI uses cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the site, to administer certain contests and sweepstakes, or to help customize your web experience. We may associate personal information with a cookie file in those instances.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences.

Links to Other Web Sites

From time to time, we may post links to other web sites owned and operated by third parties. In these cases, if you visit the linked website, you should check the privacy policy of that web site.

Franchisee Web Sites

Deck The Walls, The Great Frame Up and Framing & Art Centre stores are owned and operated by franchisees, who are independent businessmen and women. Some franchisees may also operate independent web sites. If you visit a website that is owned and operated by an independent franchisee, please review the privacy policy of that site to determine the privacy policies of that site.

Changes to our Privacy Policy

This privacy policy is effective as of December 1, 2009. From time to time, it may be necessary for FCI to change this privacy policy. If we change our policy, we will post the revised version here. Any changes will not be applied retroactively, and will not change how we handle previously collected information.

Contact Us

If you have any questions about the FCI™ privacy policy, please contact us at:

Franchise Concepts, Inc
Attn: Webmaster
221 First Executive Ave
St. Peters, MO 63376

or e-mail us at

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